@import url('https://fonts.googleapis.com/css2?family=Barlow+Condensed:wght@500;600;700&family=DM+Sans:wght@400;500;600;700&display=swap');
:root{--ink:#101d2b;--muted:#5d6b79;--blue:#1d4d8b;--line:#d5dde5;--paper:#f6f8fa;--white:#f4f5f6;font-family:'DM Sans',Arial,sans-serif;color:var(--ink);background:var(--paper);font-synthesis:none}*{box-sizing:border-box}body{margin:0;font-size:16px;line-height:1.5}button,input,select,textarea{font:inherit}button,a{touch-action:manipulation}button,.action-link{background:var(--blue);color:white;border:1px solid var(--blue);border-radius:8px;min-height:44px;padding:9px 15px;font-weight:600;font-size:14px;cursor:pointer;text-decoration:none;display:inline-flex;align-items:center;justify-content:center;gap:6px}button:disabled{opacity:.5;cursor:wait}a{color:var(--blue)}button:focus-visible,a:focus-visible,summary:focus-visible,input:focus-visible,select:focus-visible,textarea:focus-visible{outline:3px solid #79addd;outline-offset:3px}.secondary{background:#f4f5f6;color:var(--blue);border-color:var(--line)}.quiet{background:transparent;border-color:transparent;color:var(--blue);font-size:14px;font-weight:600}.app-header{background:var(--ink);color:white;display:flex;justify-content:space-between;align-items:center;padding:17px max(5%,calc((100vw - 1280px)/2));gap:16px}.app-header .quiet{color:#c1dcf5}.app-brand{display:flex;align-items:center;gap:12px;color:white;text-decoration:none;font-family:'Barlow Condensed',sans-serif;font-size:25px;font-weight:600;line-height:1.1}.app-brand img{object-fit:contain;background:#f4f5f6;border-radius:4px}.app-brand small{display:block;font-family:'DM Sans',sans-serif;font-size:11px;letter-spacing:.15em;margin-top:5px;font-weight:400}.app-shell{max-width:1280px;margin:auto;padding:34px 5% 30px}.title-row{display:flex;justify-content:space-between;align-items:center;gap:16px;margin-bottom:23px}.eyebrow{font-size:12px;letter-spacing:.14em;color:var(--blue);font-weight:700;margin:0 0 6px}h1,h2,h3,p{margin-top:0}h1{font-family:'Barlow Condensed',sans-serif;font-size:48px;font-weight:600;line-height:1;margin-bottom:0}h2{font-size:23px;line-height:1.2;margin-bottom:6px}h3{font-size:16px;margin-bottom:10px}.metrics{display:grid;grid-template-columns:repeat(4,1fr);border:1px solid var(--line);background:#f4f5f6;border-radius:0;margin-bottom:20px;overflow:hidden}.metrics>div{padding:18px 20px;border-right:1px solid var(--line)}.metrics>div:last-child{border:0}.metrics strong{display:block;font-family:'Barlow Condensed',sans-serif;font-weight:600;font-size:36px;line-height:1.1}.metrics span{font-size:12px;color:var(--muted)}.settings{background:#e9f0f7;border:1px solid #c9d8e8;border-radius:0;margin-bottom:24px}.settings summary{padding:13px 17px;cursor:pointer;font-size:14px;font-weight:600}.settings summary span{color:var(--muted);font-weight:400;margin-left:8px}.settings-body{padding:0 17px 14px;font-size:14px;max-width:900px}.actions{display:flex;gap:9px;flex-wrap:wrap}.hint,.footer-note{font-size:12px;color:var(--muted);line-height:1.6}.settings-body .hint{margin-top:15px}.inbox-layout{display:grid;grid-template-columns:minmax(260px,350px) minmax(0,1fr);gap:22px;align-items:start}.request-list-panel,.detail-panel{background:#f4f5f6;border:1px solid var(--line);border-radius:0;overflow:hidden}.filters{display:flex;gap:4px;padding:12px;border-bottom:1px solid var(--line);overflow-x:auto}.filters button{background:transparent;border:none;color:var(--muted);font-size:12px;padding:7px 9px;min-height:34px;white-space:nowrap}.filters button.active{background:var(--blue);color:white}.request-card{display:block;width:100%;text-align:left;color:var(--ink);background:#f4f5f6;border:0;border-bottom:1px solid var(--line);border-radius:0;padding:19px 18px}.request-card:last-child{border-bottom:0}.request-card.selected{background:#edf3fa;outline:2px solid #95b4d2;outline-offset:-2px}.card-heading{display:flex;justify-content:space-between;align-items:start;gap:8px;margin-bottom:5px}.request-card strong{font-size:16px}.request-card p{margin:0;font-weight:400;font-size:14px;color:var(--muted)}.request-card small{display:block;font-size:12px;color:var(--muted);font-weight:400;margin-top:9px}.badge{font-size:11px;font-weight:600;border-radius:20px;padding:4px 8px;background:#e9edf2;color:#42566d;text-transform:capitalize;white-space:nowrap}.badge.new{background:#dbe9fa;color:#174575}.badge.scheduled{background:#e4eaf3;color:#304675}.badge.closed{background:#f1f2f3;color:#6d747b}.detail-panel{padding:26px;min-height:480px}.detail-top{display:flex;justify-content:space-between;gap:10px;align-items:start}.detail-top .quiet{min-height:30px;padding:0}.detail-meta{color:var(--muted);font-size:14px;margin:7px 0 18px}.detail-section{border-top:1px solid var(--line);padding-top:22px;margin-top:22px}.request-description{white-space:pre-wrap;overflow-wrap:anywhere;font-size:15px}.photos{display:grid;grid-template-columns:repeat(3,minmax(0,1fr));gap:10px}.photos a{display:block}.photos img{width:100%;aspect-ratio:1.3;object-fit:cover;border-radius:8px;background:#edf0f3}.photos span{display:block;font-size:12px;color:var(--muted);white-space:nowrap;overflow:hidden;text-overflow:ellipsis}label{display:block;font-size:14px;font-weight:600;margin-bottom:7px}textarea,select,input{width:100%;border:1px solid #b8c5d2;border-radius:8px;padding:11px;background:#f4f5f6;color:var(--ink);font-size:16px}textarea{resize:vertical;min-height:90px}select{min-height:44px}.management{display:grid;grid-template-columns:1fr auto;gap:14px;align-items:end;margin-top:14px}.management .notes{grid-column:1/-1}.messages{display:flex;flex-direction:column;gap:12px;margin:12px 0 18px}.message{background:#f0f3f6;border-radius:0;padding:12px 14px;max-width:94%;align-self:flex-start}.message.shop{background:#e6eff9;align-self:flex-end}.message strong{font-size:12px;color:var(--blue);display:block;margin-bottom:4px}.message p{white-space:pre-wrap;overflow-wrap:anywhere;font-size:14px;margin:0}.message time{display:block;font-size:11px;color:var(--muted);margin-top:6px}.reply-form button{margin-top:10px}.empty,.empty-detail{color:var(--muted);padding:24px;font-size:14px}.empty-detail{text-align:center;max-width:360px;margin:75px auto 0}.empty-detail h2{color:var(--ink);font-size:22px}.empty-mark{font-family:'Barlow Condensed',sans-serif;display:inline-block;font-size:54px;font-weight:700;color:#9cb9d5;margin-bottom:12px}.error{color:#a02d2d;font-size:14px;white-space:pre-wrap}.notice{background:#e5eef7;color:#214c75;border-radius:8px;padding:10px 14px;font-size:14px}.error:empty,.notice:empty{display:none}.footer-note{margin-top:20px}.conversation-shell{max-width:720px;margin:30px auto;padding:0 20px}.conversation-shell .detail-panel{padding:25px}.conversation-intro{font-size:14px;color:var(--muted);margin:12px 0 24px}.delivery-row{font-size:12px;color:var(--muted);margin-top:6px}.mobile-back{display:none}.link-box{font-size:14px;overflow-wrap:anywhere}.link-box a{display:inline-block;margin-top:7px}.conversation-shell h1{font-size:38px}
@media(max-width:760px){.app-shell{padding:24px 16px}.app-header{padding:16px}.app-header .quiet{max-width:110px;text-align:right;font-size:12px}h1{font-size:40px}.metrics{grid-template-columns:1fr 1fr}.metrics>div{padding:14px 16px}.metrics>div:nth-child(2){border-right:0}.metrics>div:nth-child(-n+2){border-bottom:1px solid var(--line)}.inbox-layout{display:block}.detail-panel{padding:20px;min-height:0}.inbox-layout:not(.has-selection) .detail-panel{display:none}.inbox-layout.has-selection .request-list-panel{display:none}.mobile-back{display:inline-flex;margin-bottom:18px}.title-row{margin-bottom:19px}.photos{grid-template-columns:repeat(2,minmax(0,1fr))}.settings-body .actions button{flex:1}.empty-detail{margin:20px auto}.management{grid-template-columns:1fr}.management .notes{grid-column:auto}.management button{justify-self:start}.message{max-width:100%}.conversation-shell{margin:20px auto;padding:0 14px}.conversation-shell .detail-panel{padding:20px}}